WE ACCEPT FREE RETURNS*
Conditions of returns
We accept returns up to 100 days subsequent to the receipt of the item.
You don't need an excuse to return an item, you can simply buy, see, try, and if you are not satisfied for any reason return the article, you should only take into account the applicable regulations.
1.-Up to 14 days after receipt, according to the law.
If it is within 14 days of delivery the customer may return the item and receive a full refund of the same, by the same means of payment for the making the purchase. In the case of a return due to faulty product the shipping costs shall be for the account of MGI , in any other case it will be the client who should be in charge of the shipping costs.
If you place an order which once sent is returned due to causes beyond the control of MGI and the company carrier, without getting to occur the reception, i.e. home Address incorrect, recipient absent continuously, order rejected by the customer, will be treated as a refund made by the customer, oblivious to MGI .There will be a fixed rate of return, for orders which have been shipped free of charge and that have been rejected by the customer,€ 10 for shipping, which is detraerán of the refund to apply. Keep in mind that the making of an order that is then returned generated expenses that are unrelated to MGI, please understand that we cannot take on that expense if the return is due to causes beyond our control.
2.- 14 days after the receipt of the article.
Past the first 14 days in which the consumer is protected by law, MGI extends the term up to the 100 days in which the customer can return the item with any excuse, in any case the money will be returned in the form of voucher without an expiry date and, in any case, MGI shall bear the costs of shipment and return. Returned items must be in perfect condition, with its original packaging and no wear. If the item was defective and would have consumed the period of 14 days the customer shall make use of the warranty.
Not accept returns of the following products, as established by LAW 47/2002, of 19 December, of reform of Law 7/1996, of 15 January, of Retail Trade, for the transposition into Spanish law of Directive 97/7/EC in respect of distance contracts, and for the adaptation of the Law to various community Directives .Products subject to fluctuations in the financial market that the seller is not able to control.
We do not accept returns for products that require a mount specific to the vehicle, with screws, anchors etc, Which already have been mounted. Except for a manifest incompatibility with the vehicle.
Products made to the consumer's specifications or clearly personalized, assembled specifically for design specified in a configuration, or which, by their nature, cannot be returned or are liable to deteriorate or expire rapidly. Article 45. Exceptions to the right of withdrawal. Unless otherwise agreed, the provisions of the preceding article shall not apply to the following contracts:
a) Contracts for the supply of goods whose price is subject to fluctuations in the financial market that the seller is not able to control.
(b) Contracts for the supply of goods made to the consumer's specifications or clearly personalized or which, by their nature, cannot be returned or are liable to deteriorate or expire rapidly.
(c) Contracts for the supply of sound recordings or video discs and computer software which were unsealed by the consumer, as well as computer files, provided electronically, which may be downloaded or reproduced immediately for their permanent use.
(d) Contracts for the supply of newspapers, periodicals and magazines
STEPS TO PERFORM A REFUND.
1. TO INITIATE A PROCESS OF RETURN, YOU SHOULD CLICK HERE
2. OUR TEAM CONSIDER A REFUND WITHIN 48 HOURS.
3. IF YOUR RETURN IS ACCEPTED YOU WILL RECEIVE A TAG AND INSTRUCTIONS FOR THE RETURN.
4. ONCE YOU HAVE RECEIVED YOUR RETURN, OUR TEAM WILL REVIEW AND ESTIMATE, OR NOT, THE REFUND OR EXCHANGE AS APPROPRIATE, WITHIN A MAXIMUM OF 48 HOURS.
YOU CAN'T INITIATE RETURNS OR EXCHANGES BY WHATSAPP OR EMAIL.